Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order safely and on time. Please read our shipping policy below.
Order Processing
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All orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
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Major Cities: 2–4 business days
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Other Areas: 3–7 business days
Delivery times may vary during holidays, sales, or due to courier delays.
Shipping Charges
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Shipping charges are calculated at checkout.
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Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a tracking number (where available) so you can monitor your shipment.
Delivery Information
Please ensure your shipping address and contact number are correct before placing your order. We are not responsible for delays caused by incorrect or incomplete shipping information.
Failed Deliveries
If a delivery attempt is unsuccessful due to an incorrect address or the customer being unavailable, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact our customer support within 24 hours of receiving your package. We will assist you as quickly as possible.
Need Help?
If you have any questions regarding your order or shipping, please contact our customer support team. We are always happy to help.